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Virtual Challenge Moderation

Group moderation that boosts engagement and maximises fundraising results

We manage your Facebook Group so your supporters get the best experience, and your charity gets the results.

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Virtual Challenges

We’ve managed more than 200 challenge groups, supporting our charity partners to raise over £40 million and are sector leaders within this space.

We help convert registrations and grow fundraising by keeping your participants motivated, engaged and supported, leaving you free to focus on delivering an incredible challenge.

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Fundraising Group Moderation

​Whether you want to support your London Marathon runners, your overseas trekkers, or your afternoon tea makers, we’ll be there every step of the way to answer questions, support their journey and celebrate their victories.

Raised and counting for our charity partners.

Participants supported throughout their challenge

Virtual challenges moderated

Any questions?

Hopefully these FAQs help, but please get in touch to discuss further

We moderate challenges of all shapes and sizes, and have seen group sizes of up to 15,000 people with over £1 million raised.

Typically if your group size is over 1,000 and you’re aiming to raise more than £60,000 from your challenge, it’s worth having a chat.  As well as supporting your capacity, we will get the most out of your challenge participants by maximising registrations and increasing fundraiser value, enabling your challenge to fulfil its potential.

Yes, in fact you won’t notice a difference at all! Our experienced fundraisers will become experts in your cause and will take time to fully understand your brand, values and tone.

Safeguarding is at the heart of everything we do. Our moderators are meticulously trained to recognise and respond to any concerns promptly and appropriately. We follow strict policies to protect participants, report any safeguarding issues immediately, and ensure your community remains a safe, supportive space for everyone.

Absolutely! We’ve worked on over 200 challenges, so know a thing or two about these. We can support your with your overall strategy, as well as event set-up, ads moderation and supporter journeys.

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Who Social AF works with image

Who we work with

We work with a wide variety of regional, national and international charities who outsource their social media moderation to us.

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“The team are incredibly knowledgeable, organised and responsive – making such a difference to our workload and the journeys of our supporters. Thank you! “

Stroke Association

“Livvy and the team at Social AF have been brilliant from start to finish. Every single comment and post were done in the way we wanted and the feedback from group participants was excellent.”

Epilepsy Society

“We were really happy with Social AF for our Facebook Fundraising Challenge – they managed our social media seamlessly and kept everything running smoothly.”

Great Ormond Street Hospital

“I’d go as far as saying that Livvy is the best account manager I’ve had with any agency in 10 years in fundraising!”

Epilepsy Society

“After working on several challenges with Social AF, I feel we’re really on a roll with this excellent supporting service they provide and they are really part of the team.”

The National Autistic Society

Our latest insights:

Looking to elevate your charity’s fundraising?

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