We have recently released our latest report, The State of Social: Wellbeing Insights from Social Media Professionals. Our report focuses on the experience of 102 charity professionals and shares the good, the bad and the ugly, of social media moderation. Why it was important research for us The team at Social AF have all worked […]
At Social AF, we have Team Leaders to ensure our moderation teams are always supported, our Facebook Challenge groups run smoothly, and our high standards are consistently met. They don’t just lead — they provide guidance, expertise, and a steady hand in navigating challenges, making sure that both moderators and online communities feel safe, engaged, […]
In this blog our Head of Socials, Ashley Elliott, will share her thoughts on creating safer online spaces. A topic which is particularly timely given Meta’s recent announcements. In case you’re not aware, the first change Meta announced related to advertisements. You can read more about this from Torchbox here.The second was their desire to […]
Social AF, together with our partners at Givepanel and Bluestep, hosted a webinar to share everything we’ve learned about virtual challenges in 2024. Between us, we’ve helped hundreds of nonprofits achieve their fundraising goals through social fundraising campaigns over the past year. The webinar shared 7 lessons, covering marketing and ads, incentives, how to maximise […]
“Facebook Challenges don’t work”, “Charities who haven’t previously run a Facebook Challenge, are too late to make it a success”, “Facebook Challenges aren’t a sustainable source of income”. These are some common misconceptions we regularly hear. The phenomenal results over the past couple of months suggest social fundraising is very much still here, and in […]
As we approach what can be a difficult time of year for many, the need to signpost on social media is something you must prepare for. Throughout the year, it’s common for Social AF’s team of social media moderators to encounter members of the public who are in distress and unsure where to seek help. […]
Social AF are the experts in social media moderation for the third sector, with extensive experience in the community management of some of the largest household names in the UK. Over the past year we have been involved in an increasing number of conversations about how moderating and monitoring social media impacts the wellbeing of […]
Whether you’re delivering your first or fifteenth Facebook Challenge, it’s critical your group is a helpful, supportive and safe space from day one . Social AF is the only agency in the UK that specialises in Facebook Challenge group moderation. We have moderated over 120 Facebook challenges and partner with some of the largest household […]
Autumn is here and, if you’re anything like us, thoughts are already turning to the end of 2024 and the start of a brand new year. Now’s the perfect time to start planning to kickstart your new year social fundraising challenges. Running Facebook Challenges at the start of the year has proven to be a […]
For many charity teams, you will be deep in the throes of finalising the all-important Christmas campaigns which raise millions for the sector every year. But have you thought about how you’re going to moderate the increase in activity?Spoiler alert, Social AF does not believe that all your donors want to be ignored. In fact, […]