The rise of AI has transformed the way some charities manage their digital communities. Automated filters, sentiment analysis, and AI-powered triage tools are becoming more common. They may make life easier for social teams handling thousands of comments during busy campaigns, but while AI can accelerate processes and reduce workload, there’s one area where it […]
At the 2025 CIOF Convention, the Social AF team attended a session called “AI and Machine Learning in the Charity Sector – What You Need to Know,” presented by Alex Holt and Marc Dallimore from the Salocin Group. This beginner-friendly talk was designed for charities just starting to explore artificial intelligence (AI), or for those […]
In recent weeks Social AF has been involved in an increasing number of conversations around charities using AI to help with moderation. These conversations have focused on one of two things:1) Our opinion on how AI could add value to charities2) If we are terrified AI is going to put us out of a job! […]