Why Human-First Moderation Matters in an AI-Driven World The rise of AI has transformed the way some charities manage their digital communities. Automated filters, sentiment analysis, and AI-powered… Read more
Comment Moderation Policies Every Charity Should Have in Place for 2026 and Beyond By James Marcus, Social Media Moderation Manager. As the digital fundraising landscape grows, so does the complexity of managing online… Read more
A Social Media Moderation Guide for Charities this Winter This blog comes from our Social Media Moderation Manager, James Marcus, who shares his insights and expertise of social media… Read more
5 Signs Your Charity Needs Expert Community Moderation At Social AF, we understand the challenges charities face in managing online communities. In this blog, we share the key… Read more
Back to Basics: Tone of Voice in Social Media Moderation Social media moderation isn’t just about deleting posts or enforcing rules – it’s about shaping the atmosphere of your online… Read more
What has been driving engagement in charity Facebook Challenges? Running a successful charity Facebook Challenge isn’t just about the finish line – it’s about keeping people motivated along the… Read more
Tackling Social Media Toxicity: A Guide for Charities in 2025 For charities, toxicity on social media can silence supporters, spread harmful misinformation, and undo weeks, or even months, of hard… Read more
Why Your Social Media Team Needs More Support Than You Think We talk a lot about the risks charities face on social media – trolls, misinformation, backlash, safeguarding concerns. But what… Read more
When the Comments Turn: How to Handle a Social Media Backlash We’ve all seen it happen: one post sparks a flurry of negativity, confusion, or anger. Suddenly, the comments section is… Read more
